Many changes in health care reimbursement have influenced the decisions we have made to adopt the following financial policies:
Patients who have insurance coverage:
Insurance companies with a co-pay clause: The co-payment required under your specific plan is paid at the time of check-in. We are required by contract to collect the co-pay at the time of each visit. Please come prepared to meet the requirements of your specific plan at the time of the visit.
Patients who have coverage with an insurance company with a general benefit plan:
As a new patient we will need additional time to prepare for your visit to the doctor, therefore, we ask that you arrive 30 minutes prior to your appointment. You will be greeted and referred to a patient relations representative who will spend some time with you and will:
• ask the necessary questions to establish your medical records, and prepare your chart.
• explain the practice’s policies regarding prescriptions, refills, financial responsibility, etc.
• obtain information regarding your insurance coverage to assist us in filing a proper claim for you.